Privacy Policy

• Your name, phone number, email address, and delivery address.
• Your order history, cart, and wishlist.
• Basic technical information such as your device type and pages visited, which helps us fix problems.
• For vendors: business details and the mobile money number used for payouts.

• To process your orders, take payment, and deliver to the right address.
• To let you track orders and contact support about them.
• To show you relevant products and keep your cart between visits.
• To detect fraud and keep accounts secure.
• To meet our legal and tax obligations in Uganda.

Mobile money and card payments are handled directly by our licensed payment partners. We never see or store your mobile money PIN or full card number - only a reference for the transaction and whether it succeeded.

We share the minimum needed to complete your order, and nothing more.

• The vendor fulfilling your order sees your name, phone number, and delivery address.
• Delivery agents see what they need to reach you.
• Payment providers receive the amount and your mobile money number.
• Authorities, where the law requires it.

We use cookies to keep you signed in and to remember your cart, including for guests who have not created an account. Blocking them will stop the cart and checkout from working properly.

Order records are kept for as long as accounting and tax rules require. Other account information is kept while your account is open, and removed when you ask us to close it.

• Ask for a copy of the information we hold about you.
• Correct anything that is wrong, from Profile Settings or by contacting us.
• Ask us to delete your account and the personal data attached to it.
• Opt out of marketing messages at any time.

Traffic to iMarket is encrypted, passwords are stored hashed rather than in readable form, and access to customer data is limited to staff who need it. If a breach ever affects you, we will tell you.